Associate Customer Success Manager
| Position Type: Full Time | Location: Fort Lauderdale, FL | ||||
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Nearpod is currently experiencing rapid growth and we are seeking an Accounting Manager to join our Finance team. As an Accounting Manager you will be responsible for GAAP reporting and technical accounting matters.
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Sales Development Representative
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| Sr. Salesforce Administrator | |||||
| Position Type: Full Time | Location: Fort Lauderdale, FL | ||||
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As a Sr. Salesforce Administrator, you have strong knowledge of the benefits, limitations and configuration of Sales Cloud, Service Cloud and Pardot and are responsible for supporting standard and custom cloud-based applications.
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| Psychologist/Clinical Supervisor | |||||
| Position Type: Full Time or Part Time | Location: Boca Raton, FL | ||||
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The primary responsibility of this position is the supervision of doctoral and masters level practicum students on their clinical work, as well as being an integral member of our training team. The candidate should have experience treating both adults and children who present with a range of diagnoses in an outpatient setting and be comfortable supervising interns/practicum students on those cases using an integrative approach to psychotherapy. Essential qualities for this position include strong organizational, time management, and interpersonal skills.
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| Sales and Customer Advocate | |||||
| Position Type: Full Time | Location: | ||||
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ESSENTIAL RESPONSIBILITIES · Convey energy, excitement, authenticity, and a deep appreciation for the mission and values of our brand · Confident and driven to find solutions to customers issues with the ability to probe for full understanding of customer needs · Thrive in an environment with high performance standards · Manage email, phone, chat and/or other communication channels as primary contact for MultiMed USA members · Create Customer Evangelist · Develop and maintain positive customer care experience and satisfaction. · Influence and improve the way we support our members to make sure their experience is the best possible. · Communicate with customers and exhibit genuine empathy · Embrace the commitment to customer service and nourishes brand loyalty SPECIFIC DUTIES 1. Managing Incoming calls from customers 2. Managing Incoming emails from customers 3. Answering customer grievances 4. Striving to create customer evangelist through excellent customer service 5. Recommending potential insurance and DPO products to Sales Manager by collecting customer information and analyzing customer needs 6. Developing an understanding of the company’s insurance and DPO products and services and how those solutions address the needs within the target market 7. Meeting established criteria and specified goals for sales quota, close ratio, and number of weekly sales calls 8. Following up with customers regularly to close sales and generate new leads 9. Developing strong relationships with customers so they will share their successes on the company’s platform with other prospects 10. Performing assigned administrative duties 11. Performing general office duties, as needed including but not limited to: records management database systems, and performing basic bookkeeping work
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